Terms of Use

Last updated: May 11, 2026

Agreement to Terms

By accessing and using the Neon Vale website (neon-vale.com) and our services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

Description of Services

Neon Vale provides financial education services to individuals in Australia. Our services include educational sessions, workshops, and personalized financial guidance. We do not provide regulated financial advice, investment management, or sell financial products.

Educational Nature of Services

All information and services provided by Neon Vale are for educational purposes only. They do not constitute:

  • Personal financial advice regulated by ASIC
  • Investment recommendations
  • Tax advice
  • Legal advice
  • Accounting services

You should consult with licensed professionals for specific financial, tax, or legal advice tailored to your personal circumstances.

User Responsibilities

When using our website and services, you agree to:

  • Provide accurate and complete information
  • Use the services only for lawful purposes
  • Not misuse or interfere with our website's functionality
  • Not attempt to gain unauthorized access to our systems
  • Respect intellectual property rights
  • Make your own informed decisions based on our educational content

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Neon Vale or its content suppliers and is protected by Australian and international copyright laws.

You may not:

  • Reproduce, distribute, or display content without written permission
  • Use content for commercial purposes without authorization
  • Modify or create derivative works from our content

Educational materials provided during our services are for your personal use only and may not be shared, resold, or distributed.

Booking and Payment

When you book a service:

  • You agree to pay the stated price for the selected service
  • Payment is required prior to the scheduled session
  • Prices are in Australian Dollars (AUD) and include GST where applicable
  • We reserve the right to change prices at any time, but changes will not affect confirmed bookings

Cancellation and Refund Policy

Client Cancellations:

  • More than 48 hours before session: Full refund
  • 24-48 hours before session: 50% refund
  • Less than 24 hours before session: No refund

Our Cancellations: If we need to cancel or reschedule, you will receive a full refund or the option to reschedule at no additional cost.

Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:

  • The website will be uninterrupted or error-free
  • Defects will be corrected
  • The website is free from viruses or harmful components
  • Information provided will result in specific financial outcomes

Limitation of Liability

To the maximum extent permitted by law, Neon Vale shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Financial losses resulting from decisions made based on our educational content
  • Losses arising from website downtime or technical issues
  • Damages exceeding the amount you paid for our services

Nothing in these terms excludes or limits liability for fraud, gross negligence, or matters that cannot be excluded under Australian Consumer Law.

Indemnification

You agree to indemnify and hold harmless Neon Vale, its owners, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Privacy and Data Protection

Your use of our website and services is subject to our Privacy Policy. By using our services, you consent to our collection and use of personal information as described in that policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website after changes are posted constitutes acceptance of the modified terms.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

Governing Law

These Terms of Use are governed by the laws of New South Wales, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and Neon Vale regarding the use of our website and services.

Contact Information

For questions about these Terms of Use, please contact us at:

Email: [email protected]
Address: Level 12, 47 Market Street, Sydney NSW 2000, Australia

Consumer Rights

These terms do not affect any statutory rights you may have under Australian Consumer Law that cannot be excluded, restricted, or modified by contract.