Privacy Policy
Last updated: May 11, 2026
Introduction
Neon Vale ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website neon-vale.com and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website
- Book our services
- Contact us via email
- Participate in our educational sessions
This information may include:
- Name and contact information (email address)
- Financial information relevant to our educational services
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Access times
- Pages viewed
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Improve and personalize your experience
- Communicate with you about bookings and inquiries
- Send you educational materials and updates (with your consent)
- Analyze website usage and trends
- Comply with legal obligations
Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and conducting our business
- To comply with legal obligations or respond to legal requests
- To protect our rights, property, or safety, or that of others
- In connection with a business transfer, merger, or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information, please see our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Address: Level 12, 47 Market Street, Sydney NSW 2000, Australia